Planning a Logistics Application Before Writing Code
A practical checklist for defining a driver operations workflow, responsibilities, exceptions, and acceptance criteria before development.
By Usman Asif Qureshi · Practical notes
Start with one complete workflow
Choose a concrete task such as onboarding a driver. Write down its trigger, the people involved, the information required, and the condition that means it is complete. A screen list alone does not describe an operational process.
Make exceptions explicit
Ask what happens when information is missing, a request is rejected, or a completed record needs correction. Agree who can act at each step and what evidence must be retained. Resolve these questions with the operations team before turning them into software rules.
Define acceptance in observable terms
An acceptance criterion should describe an action and its expected result. For example: an authorized reviewer can return an incomplete request with a reason, and the person responsible can see that reason. This is more useful than a requirement such as ‘the dashboard should work well’.
Plan the handover
Agree who owns support, how issues are reported, how users learn the workflow, and what information is needed for future maintenance. Treat these as part of the delivery scope rather than tasks left until after launch.